Feedback (and Other Dirty Words): Why We Fear It, How to Fix It | 2019 Session

For many of us, “feedback” is a dirty word that brings up feelings of resentment and self-doubt. However, understanding how others experience us provides valuable opportunities to learn and grow. This session will help you learn how to take the sting out of feedback and reclaim it as a motivating, empowering experience. We will explore how to minimize the negative physical and emotional responses that can erode trust and shut down communication. Engaging in hands-on exercises and using real-world examples, attendees will learn how to give and receive effective, focused and fair feedback – and put these ideas into action right away!

Speaker: M. Tamra Chandler, people maven, CEO and founding partner, PeopleFirm

Emcee: Christina Scully, head of manufacturing and supply chain quality, Bristol-Myers Squibb