Devin Hood

DEVIN HOOD is the sr. director of digital experience at Cisco. She thrives on using the latest technology (usually taught to her by her children). Her love for sci-fi and innovation keeps her pushing the boundaries as an innovative marketer. Hood’s passion for customers and innovation has led to designing and implementing many firsts. Most notably, the first ever Voice of the customer, revenue management function, and small business experience at Cisco, which delivered over $1B in marketing contributed revenue. She specializes in leadership, cross-functional approaches to organizational design, creative design practices, change management and implementation of complex strategic initiatives. She is currently getting her kicks by leading our digital experience practice at Cisco – driving Voice of the customer insights, UX, UI, editorial and strategy, social media, and digital engineering – reimagining Cisco.com on behalf of the company. @cisco